Commercial Management

Commercial Management · Palantir Workflows

June 2026 · Confidential

Session Agenda

Agree which commercial workflows Palantir builds first and confirm the data records needed to begin.

01
Key Objectives

What commercial management needs to solve for

02
Workflow Overview

Six workflows across the commercial lifecycle

03
Workflow Deep-dives

Lifecycle, data sources, and where Palantir adds value

Target Output

Agreed priority workflows and first-sprint data actions

04
Prioritisation

Framework and ranked deployment sequence

05
Next Steps

Scope, records, sprint plan

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Commercial Management

Without an owner-side commercial position, scale creates fragmentation and contractors control the default truth.

Own the position The owner must hold its own view of commitments, cost, and exposure — independent of contractor reporting. On a programme with multiple contracts and contractors, the only accepted position that serves the owner's interests is one the owner computes. Every certified payment, accepted change, and forecast position must originate from owner-controlled data.
Govern exposure Commercial leakage on a programme almost always originates from changes and claims that were visible but ungoverned at the point of origination. By the time they surface in a contractor's submission or a dispute notice, the window to challenge entitlement has often already closed. Governing at origination — not at submission — is the only way to protect the contingency position.
Drive decisions EAC, cashflow, and contingency position are the primary inputs to programme governance and executive decisions. If those inputs are compiled from contractor submissions rather than computed from owner-accepted positions, they reflect contractor interests, not programme reality. The owner needs a version it controls — not a version it inherits.
Qualify counterparties On a multi-contract capital programme, counterparty risk is package-specific: the same supplier may be acceptable for civil groundworks and unacceptable for critical-path electrical scope. Flat company-level qualification misses that distinction. The owner needs package-specific qualification, with sovereignty scoring and continuous monitoring through the delivery lifecycle.

Key Point

The six workflows address all four objectives. They share one data model — nothing is rebuilt across workflow boundaries.

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Six Workflows

One data model — a change accepted in W3 flows into the EAC in W4 and the claims evidence in W5 without re-entry.

Workflow What It Governs Key Decision
W1 · Vendor Qualification Package-specific counterparty qualification and monitoring Is this counterparty safe to commit capital to, for this package, now?
W2 · Obligations & Renewals Contract obligations extracted, tracked, and linked to programme risks Does every obligation have a current status and owner before the deadline?
W3 · Change Management Owner change register reconciled against contractor What is the owner's accepted position on each change, and is it aligned?
W4 · Forecast & EAC Owner's accepted cost, contingency drawdown, cashflow Accept the contractor EAC? What does it mean for programme contingency?
W5 · Claims Management Immutable claim event ledger: notice, evidence, entitlement Does the owner have a valid position on every claim before the notice window closes?
W6 · Commercial Close-out Variation reconciliation, final account, retention, transition Is the final commercial position agreed and archived before handover?
4
03

Workflow Deep-dives

Lifecycle, data sources, and where Palantir adds value.

5

Workflow 1 · Vendor Qualification

Package-specific qualification with continuous monitoring — deployable before any other workflow, with no internal system dependency.

NEED IDENTIFIED
Package or renewal event
OPEN CASE
Supplier, package, criticality
DATA COLLECTION
Financials, certs, sub-tier
SCREEN
Sanctions, CH, distress
PACKAGE RISK
Capacity, lead-time, country
DECISION
Qualified / Conditional / Fail
MONITORING
Continuous alerts and review
What the workflow achievesIn commercial terms
Qualification is per-package, not per-companyA supplier can be approved for civil works and flagged for critical electrical scope simultaneously. The decision is tied to the programme requirement, not a blanket company-level pass.
Compliance screens run on scheduleSanctions, Companies House, and financial distress checks run when a case opens and on an automated schedule. The team doesn't manage the calendar.
Monitoring continues through contract deliveryA passed qualification doesn't expire at award. Financial distress events, certification lapses, and sanctions changes flag during execution without any manual trigger.
Sovereignty scored per packageSub-tier provenance, country-of-origin rules, and sanctions screens combine into a sovereignty score at package level. That granularity is what programme governance requires.

Decision Supported

Every counterparty commitment has a package-specific qualification decision and a current monitoring status.

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Workflow 1 · Vendor Qualification · Data Sources

All compliance screens are API-connected today — the supplier master is available as CSV. No internal system integration is required to begin.

RecordCurrent SourceFinal Source
Sanctions lists (OFAC, OFSI, EU)Consolidated watchlist screening data used to identify sanctioned entities, individuals, and jurisdictions across procurement packagesThird-party screening (ad hoc)Third-party screening API
Companies House / corporate registryCorporate filing data used to verify legal entity status, ownership structure, financial health, and insolvency riskPublic APIPublic API
Supplier master / long-lead package listActive and prospective supplier records with package assignments, commercial status, and criticality flagsProcurement spreadsheetsProcurement system
Contract qualification obligationsContract requirements specifying the qualification standards, evidence thresholds, and periodic review obligations for each supplierCLMCLM
Package criticality thresholdsOwner-defined scoring parameters determining the qualification risk tier, evidence depth, and monitoring frequency per package typeNot formally heldOwner-authored in Palantir
7

Workflow 2 · Obligations & Renewals

Every active obligation is extracted from the contract on execution, tracked to a confirmed outcome, and linked to the programme risk register without manual transfer.

EXECUTE
Contract live in CLM
EXTRACT
AIP reads obligations
VALIDATE
User reviews, edits
TRACK
Dashboard live
NOTIFY
90/60/30 day alerts
CONFIRM
Fulfilled / waived / overdue
AUDIT
Immutable outcome log
What the workflow achievesIn commercial terms
Obligations extracted on executionAn AI agent reads every contract on execution and surfaces obligation type, value, due dates, and assignee. Nothing is manually transcribed from a contract document.
Renewal windows triggered proactivelyConfigurable alerts fire at 90, 60, and 30 days before expiry. Each stakeholder — procurement, legal, finance, contract owner — gets the right notice at the right stage.
RAID items created automaticallyContracts approaching expiry, high-value obligations nearing due date, and overdue obligations raise risks and issues in the programme RAID register without manual transfer.
Immutable audit trail per obligationEvery status change — fulfilled, extended, waived, or overdue — is timestamped with the user and captured. The log supports compliance review and dispute resolution.

Decision Supported

Every contract obligation has a current status and a confirmed owner. No renewal window is missed, and every overdue obligation generates a visible programme risk.

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Workflow 2 · Obligations & Renewals · Data Sources

CLM is the only integration needed to begin — RAID linkage from week 4 extends reach into the programme risk register.

RecordCurrent SourceFinal Source
Contract documentsExecuted contract documents from which obligation type, value, due dates, and assignee are extracted by AIPCLMCLM
Obligation registerOwner-validated list of obligation instances with type, value, due date, assignee, and current fulfilment statusNot heldOwner-authored in Palantir
Contract register (expiry dates)Contract identifiers, parties, values, execution dates, and expiry milestones used to trigger renewal workflowsCLMCLM
RAID registerProgramme risk, action, issue, and decision register into which contract expiry risks and overdue obligations are automatically createdRAID system (manual entry)RAID system (automated via Palantir)
Stakeholder contact directoryContact records for contract owners, procurement, legal, and finance used to route obligation notifications at 90, 60, and 30 daysProcurement spreadsheetsProcurement system
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Workflow 3 · Change Management

The owner's change register exists in parallel with the contractor's — reconciliation runs automatically when each extract arrives.

ORIGINATE
Event identified and logged
RECORD
Owner register opened
SUBSTANTIATE
Rates, hours, fragnet
REVIEW
Adequacy checked at intake
RECONCILE
Owner vs. contractor compared
ACCEPT / DISPUTE
Decision recorded
REPORT
Open / closed register
What the workflow achievesIn commercial terms
Owner register maintained in parallelThe owner holds its own change position, independent of the contractor's. On every reconciliation, the owner's version is the reference position.
Reconciliation runs at extract arrivalEach contractor extract is matched line by line on arrival. Gaps appear as numbered exceptions before the review meeting, not during it.
Substantiation tested before reviewA change pack without rates, hours, or fragnet is returned at intake. Adequacy is established before the commercial meeting, not argued through it.
Accepted changes feed W4 directlyChanges cleared through authority thresholds update the W4 EAC without re-entry. Positions stay aligned across workflow boundaries.

Decision Supported

The accepted change position is the owner's, not the contractor's. Reconciliation confirms alignment before payments are released.

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Workflow 3 · Change Management · Data Sources

Contract terms from CLM and contractor change extracts via CSV are both available from day one — P6 fragnet adds programme linkage from weeks 10–12.

RecordCurrent SourceFinal Source
Contractor change registerChange ID, originator, description, contract reference, status, impact on contract value, programme and substantiation referenceContractor (ad hoc)Contractor CSV / workflow export
Contract terms and clausesContract document providing the instruction basis, change valuation rules, and authority thresholds governing the change processCLMCLM
Substantiation packsContractor-supplied rates, hours, productivity impact, and fragnet supporting each change submissionSharePointACC (from week 10)
Delegated authority thresholdsInternal governance parameters defining which change values require escalation above commercial team levelNot formally heldOwner-authored in Palantir
Programme fragnet / P6 activitiesSchedule impact evidence attached to change packs showing affected P6 activities and programme delayNot integratedPrimavera P6 via XER
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Workflow 4 · Forecast & EAC

The owner's accepted EAC is computed independently — the gap between the owner and contractor positions becomes the structured challenge agenda.

SUBMIT
Contractor submits EAC + CTC
INTAKE CHECK
Cost codes validated
RECONCILE
Owner EAC compared
CHALLENGE
Variance flagged automatically
ACCEPT
Drawdown position updated
UPDATE CASHFLOW
Forward schedule updated
REPORT
Exec pack generated
What the workflow achievesIn commercial terms
Owner EAC computed independentlyThe owner calculates its own EAC from validated cost-code data, independent of the contractor's submission. The gap between the two positions becomes the structured challenge agenda.
Contingency tracked automaticallyEach accepted EAC adjusts the programme contingency position. Threshold breaches surface before executive review, not inside it.
Payment schedule updated at acceptanceThe accepted EAC feeds directly into the forward payment schedule, aligned to milestones and treasury cut-off. No manual assembly between acceptance and reporting.
Submissions gated at intakeA contractor EAC without cost-code alignment or movement narrative is returned before the review meeting opens. The challenge is structured from the first interaction.

Decision Supported

The accepted EAC is the owner's position. Contingency drawdown is tracked and threshold breaches are visible before executive review.

12

Workflow 4 · Forecast & EAC · Data Sources

Core records are available as CSV extracts from day one — programme schedule linkage adds cashflow fidelity from weeks 10–12.

RecordCurrent SourceFinal Source
Contractor EAC / cost-to-completeWBS / cost code, budget, actuals to date, committed cost, forecast to complete, EAC, variance, movement narrativeContractor ERP (ad hoc)Contractor ERP structured CSV
Certified payments to dateCumulative and current-period certified amounts by contract, reconciled to the payment runFinance team extractSAP / Coupa
Contract reference dataContract identifiers, package names, and counterparty details required to code EAC submissions against the owner's commercial registerGoogle SheetsCLM
Cost codesOwner WBS and cost coding structure used to validate and align contractor EAC submissionsGoogle SheetsOwner-authored in Palantir
Contingency registerOwner-maintained position tracking contingency allocation, drawdown decisions, and remaining balance by contractNot heldOwner-authored in Palantir
Programme schedule / cashflowMilestone dates and forward cashflow phasing used to align certified payment projections to treasury cut-offNot integratedPrimavera P6 via XER
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Workflow 5 · Claims Management

Claims are won on notice compliance and the quality of the chronology — both are built into the system from day one.

EVENT
Delay or disruption logged
NOTICE ASSESS
Clause and deadline flagged
EVIDENCE
Transmittals, diaries, costs
ENTITLEMENT
Clause mapping, causation
QUANTUM
Time and money impact
NEGOTIATE
Without-prejudice discussion
ESCALATE
Formal dispute package
What the workflow achievesIn commercial terms
Notice obligations flagged at eventWhen a claim event is logged, the clause, required notice form, and deadline appear immediately. The team has the answer before the first call, not after a contract search.
Immutable audit trailEach event is timestamped at creation. The notice compliance record cannot be altered retrospectively, which matters when the dispute reaches adjudication or litigation.
Evidence assembled before pressureTransmittals, RFI references, and cost actuals attach to the event as they become available. The evidence pack builds over time, not in a rush under dispute pressure.
Live exposure in the risk positionTotal live claim exposure rolls into the recognised risk register at programme level, visible to the executive before any contractor submission arrives.

Decision Supported

Every live claim has a documented owner position — notice status, entitlement basis, and exposure estimate — before the response window closes.

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Workflow 5 · Claims Management · Data Sources

Contract clauses from CLM and CDE transmittals connect today — P6 schedule integration adds critical-path linkage from weeks 10–12.

RecordCurrent SourceFinal Source
Contract clauses and notice requirementsContract provisions defining claim entitlement, notice obligations, timescales, and the response processCLMCLM
CDE transmittals and document historySite instruction records, drawing issues, and formal transmittals forming the primary factual chronology for claimsSharePointACC (from week 10)
Cost actuals (quantum estimation)Cost code, description, labour hours, rates, material quantities, subcontractor reference, period actuals and cumulativeProcurement spreadsheetsFinance system CSV
RFI / TQ chronologyRequest for information and technical query log evidencing information-flow failures and delays that form the factual basis of a claimGoogle Sheet / emailACC RFI module
Programme schedule — critical pathCurrent and contemporaneous schedule used to demonstrate programme impact, delay causation, and critical path disruptionNot integratedPrimavera P6 via XER
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Workflow 6 · Commercial Close-out

The W3 change register means the owner's variation position is already in the system when practical completion is issued.

TRIGGER
Practical completion issued
VARIATION RECON
W3 register vs. contractor
FINAL ACCOUNT
Owner position prepared
RECONCILIATION
Gaps resolved or referred
RETENTION & BONDS
Release schedule checked
FINAL CERTIF.
Final certificate issued
OPS TRANSITION
Warranty objects transferred
What the workflow achievesIn commercial terms
Owner final account prepared firstThe owner's close-out position is built from the W3 change register and certified payment ledger before any negotiation begins. The contractor receives a structured comparison.
Variation register feeds close-out directlyThe W3 change register flows into the close-out reconciliation without re-entry. Gaps appear as numbered exceptions, not a spreadsheet cross-reference under time pressure.
Retention and bonds tracked with alertsRelease dates and bond expiry windows carry automated alerts. Missed calls and lapsed bonds are caught by the system, not by whoever remembers to check.
Settlement record retained for benchmarksClose-out produces a structured commercial settlement record with variance analysis. That intelligence is retained as programme benchmark data, not filed in a PDF archive.

Decision Supported

The final commercial position is agreed, evidenced, and archived. The owner controls close-out, not the contractor.

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Workflow 6 · Commercial Close-out · Data Sources

Close-out draws on records built throughout delivery: the W3 register, certified payment ledger, and owner-authored retention register.

RecordCurrent SourceFinal Source
Contract register and variation logChange ID, originator, description, contract reference, status, impact on contract value, programme and substantiation referenceW3 register (Palantir)W3 register (Palantir)
Contract terms and close-out schedulesContract provisions governing final account procedures, retention release, defects liability, and close-out certificationCLMCLM
Certified payment ledgerCumulative and current-period certified amounts by contract, reconciled to the payment runFinance team extractSAP / Coupa
Retention / bond registerBond reference, type, value, expiry, renewal terms, and retention balance by contract and milestone triggerNot heldOwner-authored in Palantir
P6 milestone linkagePractical completion and sectional handover milestones used to trigger close-out procedures and retention release eventsNot integratedPrimavera P6 via XER
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04

Prioritisation

Where to build first

Workflows ranked by programme impact and the data records available to hydrate them today.

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Data Readiness

W1, W2, and the W5 event log can run with data available today — the remaining workflows are gated on records being shared.

Data Pipeline Ready Now

W1 · Vendor Qualification

All compliance APIs connect today with no internal system dependency. Supplier master available as CSV. Cases can open immediately.

W2 · Obligations & Renewals

CLM integration available from day one. AI extracts obligations from executed contracts automatically. RAID linkage adds from week 4.

W5 · Claims — event log tier

The immutable event ledger and time-bar alerting need only contract clauses loaded from CLM. No integration required.

Workflow can be hydrated with interim arrangements

W3 · Change Management

Owner register deployable with CDE connector and MDR API. Contractor CSV extract available. P6 fragnet adds programme linkage from weeks 10–12.

W4 · Forecast & EAC

Core records available via CSV pathways today. P6 cashflow linkage adds richness from weeks 10–12.

W5 · Claims — full evidence + schedule

CDE transmittals live. Full evidence packaging enriched as P6 integrates.

Workflow needs to wait for data

W6 · Commercial Close-out

Structure and design the register now — including retention, bond, and obligation objects. Active use follows practical completion milestones.

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Workflow Prioritisation

W1, W2, and W3 rank highest on both programme impact and data readiness — all three can begin now.

Workflow Programme Impact Data Readiness Priority
W1 · Vendor Qualification
W2 · Obligations & Renewals
W3 · Change Management
W4 · Forecast & EAC
W5 · Claims Management
W6 · Commercial Close-out
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Next Steps

Three actions before the first sprint: scope the priority workflows, share the interim records, and agree the build plan.

Scope Priority Workflows

  • Define scope boundary and user stories for W5, W2, W1, and W3 event log tier
  • Agree acceptance criteria before configuration begins

Share Interim Records

  • Share MDR, CDE, CLM, and CSV extracts for each priority workflow
  • Confirm field mapping and submission standards

Sprint Plan

  • Accenture to produce sprint-level delivery plan aligned to prioritisation
  • Share with commercial leadership within [agreed date]
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